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Showing posts from March, 2019

Five ways to increase customer basket size with a POS software

Grocery stores see a lot of footfall. To grow with time, they need to attract new customers, increase the purchase basket size of existing customers, and retain customers over a long period of time, so that they can grow.  To increase customers’ basket size, you can use your grocery store billing software that will help automate the process of increasing customer basket size over time.  Here’s how a POS software can be used in this context:  1. Understand what’s purchased together With the help of customer purchase data collected by POS systems, one can study which products are purchased together, in general. This information can be used by merchandisers to place products strategically in stores and to package goods in a way that it increases basket size of customers.  2. Offer what customers want Data analysis also shows what customers like to purchase over time. This helps merchandisers plan their stock in a way that customers are influenced to purchase lar

How to get the advantage of data collection and reporting tools of a loyalty rewards software?

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In today’s business environment, customer loyalty and retention strategy play a significant role in ensuring sustainable growth of the business. The effective use of this strategy, however, lies under the  eff icient   use of data collection and its assessment.  Let’s have a look at how can you make the most of data collection and reporting tools of a loyalty rewards software - C reat ing customer profiles Creating customer comprehensive profiles with relevant data  can help you understand your target audience better. By this understanding, you can boost your marketing and promotional campaigns in  the  result . You can collect the information at several checkout points, like during the sign-up process, while rewards redemption,  feedback, and surveys, or whenever a purchase  is made by a customer(s) . Maintaining your customer profiles is the first step for having a successful loyalty rewards software. Tagging and  Segregation After collecting customer informat

Customer loyalty program software – Facts

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Every business can afford a loyalty program, whether a small or large. However, sometimes, low-margin businesses argue if they can offer this service to their consumers.  While customer loyalty progra ms have been around for quite some time now, undoubtedly, business owners have certain doubts in their minds, whether they offer a substantial and sustainable economic advantage to their customers, or not. There are three of the most common myths lies with loyalty programs, and they are: Too expensive to operate and can hurt the business profitability if  it ' s already a  low-margin business. Too   compl icated and time-consuming process to implement into the business. Too good and work only for a frequently purchased goods sector.  Ultimately, you have to decide what to choose before integrating a C ustomer Loyalty Program Software into your business, if it is the right fit. This post will help you understand some of these common misconceptions about this lo

Loyera POS software the boosts your cafe’s reputation

Cafes make their name among customers by offering good food, drinks and services. However, in today’s age, you need to interact well with your customers to keep them engaged and satisfied.  There are various activities that cafes undertake to build a rapport with their patrons. One easy way to build trust and, hence, your reputation among existing and new users is to create a clear channel of communication and value.  You can use a cafe POS software to create a this channel of communication and value delivery between your cafe and its patrons.  Your POS software can help you carry out the following activities to build your reputation among customers:  Feedback from customers Use your POS software features to collect feedback from your customers. This feedback will help you update your operations and services to match customer expectations. Collection of feedback also helps customers feel appreciated. Your POS software can send emails to customers to collect feedba

How customer loyalty software brings change in consumer behavior?

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A loyalty software  brings a  significan t change  to the operation of businesses. While producing savings and improving great results, this software mainly focuses on retaining customers instead of obtaining new customers.  Businesses are spending high amounts on advertising  just not to get new customers, but also to maintain the ratio between the  new and the old customers.  Let’s find out how will you keep your clientele -  A good reason to retain your customers Your customers should have a good  reason to come back to you. For this reason, you need to implement a customer loyalty software to your business as reducing the product prices are just not enough. Customers require something extra today whenever they shop from your store.  Understanding your customers You need to grasp what your customer needs and how they want it. Make sure you are offering  the  right offers to the right customer. With the help of a software, bank their details into the database, t

How customer loyalty programs increase long term profitability?

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Customer loyalty programs function as a  key player that drives your company’s long-term profitability. These programs are  an  essential tool for improving customer retention to the business.  If you are offering your customers tailored services according to their interests and preferences, it will dramatically increase the lifespan of each customer with your business. Having a loyalty software will create an immense level of goodwill as well as encourage customers to respond to your marketing campaigns. The software also influences the rate of customer retention on the overall value of your customer base.  Having said that, a loyalty software should be carefully integrated with your point of sale system to generate good results, which in turn, make your customers feel valued. The software offers many benefits like reward points, discounted products, and many more. These benefits will work as a deciding factor for the customer while they shop, and even become loyal custom