How to re-engage your loyalty program members - the 4 best times
Repeat customers do not buy from you because you are offering products at low prices with amazing shipping timelines, but because they admire the way you make them feel valued. Most brand communities are cultivating strong emotional connections with their customers, with rewards. Rewarding customers with points help you add value to the interaction they will have with your brand. However, awarding your customers alone with the points won’t be e nough to create an emotional connection. If your customers are actively engaged with your brand, only then their emotional connection with your brand will be strongest. However, online distractions sometimes disengage customers and makes them ignore what your loyalty program has to offer. W ith loyalty software, like Loyera , you can get in touch with them at the right time and prevent them from going away. Make your customers excited by offering birthday reward points ‘Happiness’ is the mo...