Retain employees through loyalty software solutions

Employee retention is an important aspect of a steady business growth, other than increasing the turnover of business. Businesses can really promote customer retention and acquisition through employee behaviour. Employees are the face of most businesses including retail, hospitality, healthcare etc, hence, there attitude towards the customers decides whether a customer will return back or will never show up again. It is very important to understand things that keep employees happy.

Companies that spend a portion of their company budget on employee recognition have observed significant improvement of employee engagement.

It has been proven that most employees are disappointed with the recognition they received. Management can reach out to the employees through a poll or a survey to identify the way the want to be rewarded. Employees prefer receiving monetary rewards more than receiving vacation time or paid leaves. This observation, however, depends on many other factors such age of the employee and their compensation. Introducing a loyalty program for your employees is important but make sure you know the preferences of your employees before you do that. Employees that are satisfied and happy working with you will contribute to growing your business and eventually help you create loyal customer as well as new customers.

The concept of losing a customer is as hard hitting as losing a good employee is. A company bears over 20% annual salary of a person who plans to quit. Training a person to learn how your company function and creating loyalty not only costs more money but time.

Rather rewarding an employee monetarily or in other ways, make sure you personally thank them for extra efforts and excellence that they make. Make sure that you praise an employee instantly after a job is done well.

Implement a Loyalty Software Solution in your company that rewards both the company and the employee. Loyera is an automated, intuitive loyalty program that is absolutely easy to operate and comes with a built in feature to recognize employees.

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