Retain employees through loyalty software solutions

Employee retention is an important aspect of a steady business growth, other than increasing the turnover of business. Businesses can really promote customer retention and acquisition through employee behaviour. Employees are the face of most businesses including retail, hospitality, healthcare etc, hence, there attitude towards the customers decides whether a customer will return back or will never show up again. It is very important to understand things that keep employees happy.

Companies that spend a portion of their company budget on employee recognition have observed significant improvement of employee engagement.

It has been proven that most employees are disappointed with the recognition they received. Management can reach out to the employees through a poll or a survey to identify the way the want to be rewarded. Employees prefer receiving monetary rewards more than receiving vacation time or paid leaves. This observation, however, depends on many other factors such age of the employee and their compensation. Introducing a loyalty program for your employees is important but make sure you know the preferences of your employees before you do that. Employees that are satisfied and happy working with you will contribute to growing your business and eventually help you create loyal customer as well as new customers.

The concept of losing a customer is as hard hitting as losing a good employee is. A company bears over 20% annual salary of a person who plans to quit. Training a person to learn how your company function and creating loyalty not only costs more money but time.

Rather rewarding an employee monetarily or in other ways, make sure you personally thank them for extra efforts and excellence that they make. Make sure that you praise an employee instantly after a job is done well.

Implement a Loyalty Software Solution in your company that rewards both the company and the employee. Loyera is an automated, intuitive loyalty program that is absolutely easy to operate and comes with a built in feature to recognize employees.

Comments

Post a Comment

Popular posts from this blog

Get the right value using restaurants billing software in your restaurant

Managing a restaurant business is frightening. The restaurant’s business operations involve a series of interconnected processes that need to be handled with precision to cater to the best guest experience. The hospitality industry is booming and using technological tools provide hotel industrialists an amazing opportunity to capitalize to the fullest. Most restaurants are already in the game of using this impressive billing software to serve better to their consumers. However, the food service industry is on the verge of a dynamic revolution and expected to display a growth rate of 7.01 CAGR by 2022. Therefore, adoption of technological solutions in the hospitality sector, like restaurant management software, mobile apps, artificial intelligence powered tools and self-service kiosks are recent trends that have grown in modern age restaurants. The utilization of billing software has changed the way cafes, food trucks, pubs, coffee shops, and the hotel operates its busines
Read more

Know more about Cafe POS software

Are you running a café or a coffee shop? Are you struggling to draw your customer’s attention? No worries! You are at the right platform. We are here to help you with some objective facts and figures, and try to understand how the café industry can make the best use of  loyalty software  for impressive growth. The increment in consumption of coffee Do you know, over two out of seven people in the world drinks coffee every day? Even almost 83% of the population of America drinks coffee. Well, the consumption of coffee matters if you want to initiate a loyalty program. However, having a cup of coffee in regular is a habit that is hard to shake off. Therefore, customers like your coffee, they will automatically turn to your loyal customers. Also, if you are offering them some rewards, it will be like icing on the cake. Why is the loyalty program necessary? According to a report mentioned in Technomic’s Bakery & Coffee Cafe, one in third of consumers consider a loyalty
Read more

How to install a POS software in your retail stores?

Image
Retail businesses need to look forward to identifying their point of sale system to make sales effective and efficient. While some retailers allow their customers to order at the cash counter, some take orders from the table only. On a brighter side, some of them automate their customer-operated point-of-sale solutions.  By using POS software, retail businesses can understand their customer profile, interests, preferences, while identifying the POS software which will work for them to generate maximum revenue. If you are too looking for a smart retail stores POS software , doing a thorough research on where you want to install this software in your retail business can be beneficial. Let’s understand the placement of POS – Cash counter – It is a conventional way of putting POS at cash counters, where customers can purchase the products and pay at the same time. Order counter – Products are displayed at the order counter where the salesperson has control ove
Read more