3 Essential Features of a Loyalty Software for Businesses

The remarkable pace with which loyalty software solutions have evolved to use new-age tools and technologies have spoilt businesses for choice. However, for every powerful loyalty solution in the market, there exists a sub par version that won’t do your business any good. In this post we will discuss a few critical features that you need in your customer loyalty software in order to retain your customers:

Reporting and analytics 

A modern loyalty system is incomplete with intelligent reporting and analytical tools to help you understand your business and customers better. These tools help you manage the customer information database effectively and provide you with crucial insights on your customers, their spending habits, product choices, and frequency of purchase. A Loyalty Software for Business should, thus, help you effectively create, manage, and analyse a comprehensive customer database.

Real-time notifications

Sending real-time notifications through SMS, E-mail, and if available, the mobile app is important to establish customer trust and loyalty. A cloud-based loyalty management software, that updates all information and transactions in real-time, provides real-time notifications to the customer and the business manager as well. 

Location-based marketing

The concept of personalising rewards and offers according to customer preference has re-written the rules of customer loyalty. However, the effectiveness of this customisation has been aided by the development in geo-tagging and geo-fencing technologies. These have enabled a Loyalty Software for Business to undertake location-based marketing effectively, and in turn, drive prospect conversions and sales. 

When choosing a customer loyalty software for your business, make sure you go with trusted and established names that have a proven track-record and offer a variety of features at cost-competitive prices. Loyera is one such loyalty management software that helps businesses, both big and small, retain their existing customer and attract new ones. With crucial integrations like POS and E-Commerce on offer, Loyera can help optimise your entire business operation and propel you on a trajectory of sustainable growth. The best part is that for small business, Loyera, and all its benefits, cost nothing. If you want to know more about how your business can benefit from Loyera, please get in touch with us today!


Location: United States

Comments

Post a Comment

Popular posts from this blog

Get the right value using restaurants billing software in your restaurant

Managing a restaurant business is frightening. The restaurant’s business operations involve a series of interconnected processes that need to be handled with precision to cater to the best guest experience. The hospitality industry is booming and using technological tools provide hotel industrialists an amazing opportunity to capitalize to the fullest. Most restaurants are already in the game of using this impressive billing software to serve better to their consumers. However, the food service industry is on the verge of a dynamic revolution and expected to display a growth rate of 7.01 CAGR by 2022. Therefore, adoption of technological solutions in the hospitality sector, like restaurant management software, mobile apps, artificial intelligence powered tools and self-service kiosks are recent trends that have grown in modern age restaurants. The utilization of billing software has changed the way cafes, food trucks, pubs, coffee shops, and the hotel operates its busines...
Read more

How to install a POS software in your retail stores?

Image
Retail businesses need to look forward to identifying their point of sale system to make sales effective and efficient. While some retailers allow their customers to order at the cash counter, some take orders from the table only. On a brighter side, some of them automate their customer-operated point-of-sale solutions.  By using POS software, retail businesses can understand their customer profile, interests, preferences, while identifying the POS software which will work for them to generate maximum revenue. If you are too looking for a smart retail stores POS software , doing a thorough research on where you want to install this software in your retail business can be beneficial. Let’s understand the placement of POS – Cash counter – It is a conventional way of putting POS at cash counters, where customers can purchase the products and pay at the same time. Order counter – Products are displayed at the order counter where the salesperson has control...
Read more

A Free Customer Loyalty Software to Boost your Sales

Image
Managing a customer loyalty program doesn’t have to be expensive or time-consuming. Today, when multiple service providers offer state-of-the-art loyalty softwares for free, business owners are in a position to avail all the benefits, without having to spend a dime. A Free Customer Loyalty Software , like the one provided by Loyera, can help your business grow and boost your sales by up to 20%. Let’s take a look at how Loyera can simplify the management of your customer rewards program : No-hassle registration: Signing up is a simple process. Enter your details, select your free package and you are good to go. You can start managing rewards on your very own Free Customer Loyalty Software right from the moment go. Track Customer Behaviour: Tracking numbers like customer purchases, frequency of returning customers, average billing amount, and demand for products is easy and convenient. By logging in through your merchant app, you can access all this, and much more. Ta...
Read more