How Intelligent Is Your Cloud-Based Loyalty Software?
New-age customer loyalty programs are
often assumed to be an all-in-one solution for all loyalty and rewards related
purposes. Loyalty software solutions have evolved to become intelligent and
intuitive to facilitate better services to businesses and their customers.
Let’s find out what makes any loyalty software intelligent:
Remote Management
Cloud-based Loyalty Software solutions
allow business owners and merchants to manage their customer loyalty program
from anywhere in the world. Changing loyalty settings, analyzing customer
activity, tracking new sign-ups, and rolling out new offers: everything can be
done on the go with web-based loyalty solutions.
Instant Communication
In addition to providing real-time
updates to business owners and customers about every single transaction,
intelligent loyalty management software solutions allow instant communication
to customers regarding offers, discounts, and sales through multiple channels,
namely, emails, SMS, and push notifications.
Offline Transactions
Loyera, a simple and powerful Cloud-based Loyalty Software, allows businesses with unreliable internet
connections to undertake transactions in an ‘offline’ mode. This ensures that
the business activities are not affected by an erratic internet connection. The
transactions made in the offline mode are synced to the cloud when the device
is connected to the internet again.
Data Backup and Storage
Finally, a loyalty software solution
offers a safe and secure storage and backup of critical customer information
and data. Since every transaction is recorded on the cloud, records and data is
no longer dependent on a single device. In the situation that the physical
records are misplaced or the device malfunctions, businesses can access all
data from the cloud without an hassle.
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