Ideal Devices to Use with Loyalty Software Solutions
When you are exploring Loyalty Software Solutions to find an ideal fit for your company, then there is one aspect
you ought to keep in mind-the kind of devices your loyalty software can operate
on.
Here are a few types of apps that run ondifferent devices that are widely used to run loyalty software solutions:
Computer run-apps
These apps can be used easily on desktops and
laptops that are largely used in offices and retail stores. They need some
investment on hardware, wifi, staff training, etc.
1. Web apps for businesses: Loyalty software solutions that are web-based allow all departments
to stay on the same page, all the time. Data entered at one point of sale is
reflected across system, in real-time.
2. Web apps for customers: This enables customers to track their reward points and use them in
real time. Customers can use web-app to use their reward points to make
purchases online.
3. Desktop apps for businesses: Desktop apps are used widely to manage loyalty in retail stores.
These generally require no internet connection for usage, but need internet
connection to sync data to the server, so that managers located remotely can
access data to monitor results.
4. Cloud-based web apps: These are apps, web or desktop-based, which store all data on the
cloud instead of a server, in real time. This enables all staff members and
customers to be on the same page at all times, from anywhere.
Apps for Mobile devices
Mobile devices like smartphones and tablets can
be used by users without much training, and hence mobile-based loyalty apps can
be implemented without incurring much cost on hardware, staff training, etc.
1. Mobile apps for businesses: Mobile apps allow business sales staff to undertake enrolment and
other customer loyalty management activities from anywhere, anytime. They also
result in less hardware cost.
2. Mobile apps for customers: Customer loyalty apps helps businesses keep customers engaged by
sending them rewards and information that they find valuable.
3. Cloud-based mobile apps: Cloud-based mobile apps allow businesses and customers to access
updated information from anywhere, anytime. Instead of data being saved on a
server, it is saved on a cloud, allowing users to have speedy access to data.
You can explore all these options to see which
one caters best to your customer base and business requirements.
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